Some pickups fail again and again: the wrong terminal door, a hotel forecourt your vehicle cannot enter, a venue gate that closes on event days. We built a small workflow to fix those specific locations — permanently, and without touching your software.
Every nominated location goes through the same four checks, so the output is consistent whether it is a terminal deck, a hotel side entrance or a stadium marshalling point.
Confirm the vehicle can physically reach the point — and is allowed to.
Height barriers, permit-only lanes, one-way systems, bus-only gates, taxi ranks and private-hire restrictions are checked on the ground for the vehicle classes you actually run.
One exact spot where a driver can legally stop and wait.
We record the precise stopping place, whether waiting is tolerated or enforced, realistic free-waiting minutes, and the nearest fallback if the primary point is blocked.
Photos of what the driver and the passenger will actually see.
Driver-view approach, the stopping bay itself and the passenger-side landmark — doors, pillar numbers, signage — so nobody is describing a place they have never seen.
A single short instruction anyone can follow first time.
Plain language, no internal jargon, no ambiguity: the door to leave from, the direction to walk, the landmark to stand at and what the driver will do on arrival.
This is not a survey of your whole service area. It targets the handful of places that generate most of your failed pickups, waiting-time disputes and driver calls.
Airport terminals
Short-stay decks, express drop-offs, private-hire holding areas
Hotels
Forecourts, side entrances, loading bays and event doors
Venues & stadiums
Event-day road closures and marshalled pickup zones
Hospitals & campuses
Barrier control, ward-side doors, blue-badge bays
Business parks
Multi-building sites with identical entrances
Stations & ports
Taxi ranks, mixed-mode interchanges, cruise terminals
The pilot is designed to be low-risk: fixed length, no technical dependency on your stack, and no personal data in scope.
A fixed one-week engagement on your most problematic locations. Start Monday, get the verified pack back inside the week.
Nothing to install, connect or migrate. It runs entirely alongside your current dispatch system and stops cleanly at day seven.
We work from location and access data only. No names, numbers, addresses or booking records are shared, stored or processed.
A verified pack per location: confirmed vehicle access notes, one exact safe waiting point with coordinates and a fallback, reference photos from the driver and passenger side, and a single plain-language instruction you can paste into your booking confirmations.
No. The pilot is deliberately standalone — there is nothing to install, connect or migrate. Your current system keeps running exactly as it does today, and the output is usable in any platform.
No. We work only from location and access information. No passenger names, phone numbers, addresses or booking records are shared, stored or processed at any point in the pilot.
Seven days from start to handover. You nominate the locations that cause the most failed pickups, waiting-time disputes and no-shows, and the verified packs come back within the week.
Nothing automatically. The pilot ends cleanly and the packs are yours to keep and use. If it proves useful, verified points can later be attached to locations inside AirportRidePro so drivers see them on every job.
Launch your branded booking engine, driver app and dispatch dashboard in a single day. No free trial — a guided setup, your data migrated, and you go live.
