The AI layer legacy taxi dispatch software never had

AirportRidePro studies your accepted and lost quotes, distance, time of day, airport waiting times, events and local competitor pricing, then recommends a fare band for every booking before you send the quote.

• Suggested fare with a confidence range on every quote
• Automatic surge and quiet-hour adjustments you approve once
• Win/loss tracking so pricing improves week after week

Operators typically recover 6–14% of margin lost to flat-rate pricing.

A natural-sounding voice agent answers overflow and out-of-hours calls, confirms pick-up, destination, time and vehicle, quotes the fare and writes the booking straight into your dispatch board.

• Answers unlimited simultaneous calls during peaks
• Escalates to a human for complex or VIP callers
• Full transcript and recording attached to the booking

Recovers the 20–35% of calls small operators miss on a busy Friday.

Drivers, dispatchers and returning passengers can book by voice in the app or on the phone. Addresses are matched against your saved locations and Google Maps, so "the usual, Tuesday 6am" becomes a confirmed job.

• Hands-free rebooking for regular account customers
• Voice notes converted into structured booking fields
• Works in the driver app for kerbside street hails

Books a return journey in roughly 15 seconds.

Customers message your WhatsApp Business number and the AI handles it end to end: quote, confirm, take payment link, send driver details and share live tracking — with a human handover whenever you want it.

• Instant quotes from a free-text message
• Automatic driver-on-the-way and arrival messages
• Shared team inbox with full conversation history

WhatsApp threads convert 2–3x better than a contact form.

Every booking is scored against your fleet on distance, vehicle class, driver rating, shift end time, fuel or charge level and outstanding jobs, then offered to the best driver first with automatic fallback.

• Auto-offer chains with time-boxed acceptance
• Rules you control: nearest, fairest rotation or highest rated
• Fewer dead miles between drop-off and next pick-up

Cuts allocation time from minutes to under 10 seconds per job.

Routes are recalculated continuously against live traffic, roadworks and airport terminal data, and multi-stop school runs or corporate shuttles are sequenced automatically into the shortest legal route.

• Multi-stop ordering for shared and contract work
• ETA updates pushed to the passenger automatically
• Fuel and mileage reporting per driver and per contract

Typical fleets save 8–15% on mileage across recurring contract work.

The assistant monitors every live job and flags what is about to go wrong — a driver running late for an airport pick-up, an unallocated pre-book, a vehicle idle in the wrong zone — and proposes the fix in one click.

• Plain-English alerts ranked by risk to the customer
• One-click reassign, re-quote or notify actions
• Ask the board questions: "who is free near Heathrow at 6pm?"

Lets one dispatcher comfortably cover a 40–60 vehicle board.

AirportRidePro forecasts booking volume by hour, zone and vehicle class using your own history plus flight schedules, local events, school terms and weather, so you roster the right number of drivers.

• 7-day heatmap of predicted demand by zone
• Shift suggestions to cover forecast peaks
• Alerts when demand is running ahead of available supply

Reduces rejected jobs at peak by up to a third.

Trained on your fares, coverage area, cancellation policy and live booking data, the website and app chatbot answers "where is my driver?", changes a pick-up time or cancels a job without a human touching it.

• Live booking lookup, not generic canned replies
• Amend, cancel and rebook actions built in
• Escalation to your team with full context

Deflects the majority of routine inbound support contacts.

Inbound and outbound calls are transcribed, summarised into a short action list and attached to the customer or booking record, so complaints, account requests and promised discounts never get lost.

• Searchable transcripts across your whole team
• Automatic follow-up tasks from what was promised
• Evidence trail for account and licensing disputes

Saves dispatchers hours of note-taking each week.

New reviews are pulled in, sentiment-scored and matched to the booking they refer to. AirportRidePro drafts a specific, on-brand reply for you to approve — and flags the operational issue behind any low score.

• Draft replies within minutes of a review landing
• Root-cause tagging: late driver, vehicle, pricing, comms
• Review request sent automatically after a 5-star trip

Consistent replies lift local map-pack visibility.

Booking confirmations, driver-assigned alerts, receipts, win-back offers for lapsed customers and corporate account follow-ups are written and sent automatically at the right moment on the right channel.

• Transactional and marketing flows in one place
• Send-time and copy optimised per segment
• GDPR-friendly consent and unsubscribe handling

Win-back flows typically return 5–9% of dormant customers.

Describe your fleet and service area and AirportRidePro generates a fast, mobile-first website with your branding, service pages, the live booking widget and correct schema markup — hosted and SSL-secured for you.

• Your colours, logo and domain in minutes
• Booking widget and quote engine built in
• Airport, city and service landing pages generated

Included from the $399 setup — no web agency needed.

AirportRidePro writes and publishes route, airport and city pages — "Manchester to Heathrow transfer", "Schiphol chauffeur service" — with real fares, FAQs and structured data, then tracks which pages produce bookings.

• Route and location page generation at scale
• Internal linking and schema handled automatically
• Booking attribution per published page

Turns long-tail transfer searches into direct, commission-free jobs.

The campaign assistant finds the opportunity — quiet Tuesday mornings, an untapped airport corridor, corporate accounts trending down — then builds the audience, the offer and the ad and email creative to fix it.

• Audience segments from real trip history
• Ad, email and WhatsApp creative in one brief
• Revenue reporting per campaign, not just clicks

Fills off-peak capacity without discounting your whole book.